1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
We use cookies and similar technologies to ensure our website functions properly, to understand how you use our service, and to improve your experience.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie | Purpose | Duration |
|---|---|---|
| __clerk_* | Authentication and session management (Clerk) | Session / 1 year |
| __client_uat | User authentication token (Clerk) | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_* | Product analytics and usage tracking (PostHog) | 1 year |
PostHog analytics are configured to respect user privacy. We do not track personally identifiable information without consent, and you can opt out of analytics tracking via the cookie consent banner or in your account settings.
Error Monitoring
We use Sentry to monitor errors and performance issues. This helps us identify and fix problems quickly.
| Storage | Purpose | Duration |
|---|---|---|
| sentry-* | Error tracking and performance monitoring (Sentry) | Session |
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences.
| Storage | Purpose | Duration |
|---|---|---|
| theme | Stores your preferred colour scheme (light/dark) | 1 year |
| practicos-cookie-consent | Stores your cookie consent preference (localStorage) | Persistent |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties that set cookies on our site include:
Clerk (Authentication)
We use Clerk for user authentication. Clerk may set cookies to manage your login session securely. For more information, see Clerk's Privacy Policy.
Stripe (Payments)
We use Stripe to process payments. When you make a payment, Stripe may set cookies for fraud prevention and security purposes. For more information, see Stripe's Privacy Policy.
PostHog (Analytics)
We use PostHog for product analytics to understand how our service is used and to improve it. For more information, see PostHog's Privacy Policy.
Sentry (Error Monitoring)
We use Sentry to monitor errors and application performance. This helps us identify and fix issues quickly. For more information, see Sentry's Privacy Policy.
Vercel (Hosting)
Our website is hosted on Vercel, which may set cookies for performance and security purposes. For more information, see Vercel's Privacy Policy.
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
Please note that if you disable essential cookies, some parts of our website may not function properly, and you may not be able to use certain features such as logging in.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Browser-Specific Instructions
5. Changes to This Policy
We may update this cookie policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date.
6. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@practicos.co.ukAddress:
Practicos Software Limited
37 Ivedon Road
Welling, England
DA16 1NN